I'm a Service Consultant at Lexus of Wayzata, helping clients with their vehicle service needs. I focus on providing clear, straightforward communication and helping to create an enjoyable experience for anyone visiting our shop. I enjoy connecting with those utilizing our service department and strive to provide a level of service that leaves them feeling valued. My goal is always to make the service process as smooth and stress-free as possible. I'm people-oriented and committed to providing excellent customer care for every one of our guests.
4.9 / 5 based on 165 ratings (115 written reviews)
My last service appointment was very good. My car was completed as promised and David arranged loaner transportation that met my needs.
— Elizabeth H. ,
Thorough in his follow ups and gives clear answers and resolutions.
— Darius B. ,
Professional, very good at managing expectations Nice to work with
— Julie S. ,
Very positive! David took the time to connect me with multiple individuals in search of the answer to my question about a hitch for my vehicle. I truly appreciate the customer service he provided!
— Donna N. ,
David provided excellent customer service. He went over and above to ensure I left a veryyhappy customer.
— Terry S. ,
David was super helpful with my questions and was able to get everything done for me after the horrible answering service had goofed up my appt time and loaner status. He got all the work done quickly and was able to answer all my questions about tires.
— Bradley H. ,
David was very quick to respond to my questions.
— Jeanne S. ,
Very friendly, very helpful!
— Bri S. ,
Excellent.
— Eric M. ,
It was overall a very good experience David explained what all needs to be done at that mileage service, also looked back at history to make sure everything was completed correctly in the prior service Was flexible in getting a loaner so I could continue with my plan for the day Continued to receive live updates of service Was able to pick the car after timely service
— Deepak P. ,