About Ignacio
As a Seville, Spain native transplanted to Minnesota back in 1992, I bring a unique blend of hospitality and determination to my work at Lexus of Wayzata. With over two decades of experience in automotive sales, my focus has always been on providing exceptional service and fulfilling the needs of our valued guests. Beyond my professional pursuits, I like to stay active and engaged in the community. I enjoy playing the increasingly popular pickleball where I have even found my calling as an enthusiastic instructor. My love for gardening extends beyond my own backyard, as I am also an avid supporter of local green spaces. My dedication to the Lexus brand is evident in my achieving Lexus Master Certified status and consistently ranking among the top sales performers in the Lexus Central Area for several years. Yet, it is not just about closing deals; it's about creating lasting relationships built on trust, professionalism, and a genuine desire to assist others. My philosophy here at Lexus of Wayzata has always been to do my best and provide the best service to my guests. My background in Customer Service and Customer Relations have made me realize that you have to be approachable with your guests. It is all about the personal touch and the personal relationship when it comes to a business proposal. At Lexus, I always try to make the customer feel like a guest in my own home. Treat everyone in a professional manner with respect and courtesy. Good things will happen if you do that.
Customer rating
4.9 / 5 based on 219 ratings (155 written reviews)
Recent reviews
A great experience from start to finish. Ignacio was very professional, answered all my questions and ensured that I was happy before I left with my car. I appreciate his attention to detail.
— Jennifer S. ,
Ignacio is, without question, the best customer service professional I have ever met. After an exhaustive 6-week search for a pre-owned vehicle, receiving pathetic customer service, I met Ignacio. He saw me, heard me, and presented me with four options on a Tuesday morning by phone. By 4:00 Tuesday afternoon, I chose my vehicle and closed the deal on Friday. I couldn’t be happier with my vehicle, but much more than that, was blessed to meet this charming, knowledgeable, gentleman, who never once pressured me or looked down on me because I was a woman, but provided options that fit my asks perfectly, answered all my questions, was responsive, honest and utterly kind. Great vehicle + impeccable service = best experience ever. Thank you, Ignacio!
— Kathleen M. ,
Working with Ignacio was as easy as buying a car could be. He met me where I was, worked to ensure I was comfortable, and took everything the extra mile to get me in the car of my dreams. Thanks!
— Owen S. ,
Ignacio is a unique and valuable individual. My wife and I were treated with respect and every minute of the 'transaction' was handled with professionalism and pride. When you sell or buy a car, neither party truly understands what the car may be used for... well.. 6/11/25.. that car safely allowed me to drive like I NEEDED to (EP to IGH in 20 min) in order to save my own father's life (this is a true story with a very happy ending). My father survived and I have a new found appreciation for what this "car" can do. Ignacio... I am FOREVER grateful for you and yours. Thank you
— Nicholas T. ,
Ignacio made buying my GX very easy. He is very open to doing everything he can to make the car buying experience a good one. I will definitely look up Iggy on my next purchase.
— Robert B. ,
Professional, easy to work with. This is my 2nd vehicle purchase in 39 months.
— Craig Z. ,
Second car we've purchased from Ignacio. Each experience was very good and we wouldn't hesitate to engage with Ignacio again.
— Thomas B. ,
Ignacio was excellent to work with, very responsive and accommodating. Highly recommend.
— Stanley M. ,
Excellent. He was very helpful and accommodating. Very friendly and helpful. Would highly recommend Ignacio to others.
— Jennifer M. ,
Great. He helped find us a car we wanted for the going price. Not to fancy and not too cheap. Beat the promise and had the team ready.
— Daniel Z. ,
Specialties
- RX350
- RX350H
- GX460
- ES350
- RX450H
Languages
- Spanish