About Richard
Hello! I am originally from Southern Illinois. I moved here 8 years ago with my wife and 3 kids. I have been in the automotive industry for 25+ years. I'm here to help you with all your Service needs. I look forward to working for you in anyway I can help.
Customer rating
4.9 / 5 based on 319 ratings (228 written reviews)
Recent reviews
My servcie appointments have been handled exceptionally well by Richards. So well, I continue to request for him to be my Service Advisor. The extra effort and customer service is appreciated!
— Dinah H. ,
Prompt and personable.
— Catherine H. ,
Wonderful! Richard does a great job communicating what needs to be done regarding my servicing and then updating me throughout the process. He is an exceptional service consultant! Makes me feel like a valued client and not just another number!
— Mary S. ,
good
— Dwight S. ,
Very Positive
— Mike S. ,
Very attentive to what needs to be done. Richard makes sure things are done the right way. Excellent Rep for Lexus of Wayzata Thankyou Richard . Steve S.
— Steve S. ,
Responded quickly to address a tire issue. Problem got resolved that day. Excellent service.
— Carolyn L. ,
Very satisfied with the way Richard handled my last service visit and answered all of my questions.
— Anthony W. ,
It was a great experience, got me in right away.
— David E. ,
I have the best service and experience with Richard. Customer Service is well over 100%. Greets me when I and keeps me updated on the progress of the service. I feel valued when I'm at Lexus.
— Dinah H. ,