As a dedicated sales professional with 31 years of experience in Pre-Owned Sales, I am honored to assist you at Lexus of Wayzata. Hailing from Sri Lanka, I am a proud parent of two remarkable grown children. My educational background traces back to Trinity College. I hold an unwavering passion for the Lexus brand, recognizing its unparalleled excellence in the industry. Throughout my tenure, I have consistently ranked among the Top 10 Certified Lexus Sales Representatives in the Midwest since 2008, a testament to my commitment to delivering exceptional customer experiences. My unwavering dedication to professionalism and customer service ensures that your ownership journey will be seamless and enjoyable. Efficiency and reliability are cornerstones of my approach, enabling me to provide you with prompt and comprehensive assistance. I will diligently watch over your ownership experience, ensuring that all your needs are met with unwavering care. Beyond my professional endeavors, I am an avid enthusiast of golf and fitness, actively pursuing my passions. I am also fluent in three languages and have had the privilege of traveling to Australia, Tanzania, Rwanda, and China, broadening my perspectives and enriching my understanding of diverse cultures. I would be delighted to engage with you on topics of travel, golf, and the unparalleled experience that Lexus ownership offers. Together, let us embark on a journey where customer satisfaction and lasting relationships take precedence.
5.0 / 5 based on 178 ratings (115 written reviews)
excellent! He was kind, patient and fun
— Cynthia A. ,
Great customer service. Russell went above and beyond to help me get the car of my like and description. After a test drive, I decided to purchase the car right away .
— Thy L. ,
Russell was very personable and gracious. He went the extra mile for me and was available for many phone calls! I would definitely recommend him!
— Darcy F. ,
Russell is a prize. I outlined what i was looking for, and he not only met my objectives, but exceeded them. He went above and beyond to satisfy our experience with Lexus of Wayzata in every way.
— Duane J. ,
Russell was great to work with - this was the second vehicle we purchased from him. Really appreciated his patience and his ability to close the deal.
— Douglas F. ,
Russell was amazing. He listened to my needs and did not try to push me in a direction that was best for him. He truly made a difference and was the singular biggest reason why I chose to buy Lexus.
— Scott B. ,
Russell provided us with great service, made us feel valued, and went to great lengths to find the car that suited our needs. What a friendly and genuine person!
— Kathy B. ,
Russell was wonderful to work with! Very communicative before I even got to the dealership, without putting on the pressure. He answered questions I had about a vehicle I saw online and kept me up to date on its status until I could come in. When I came in to test drive it, he was great. The test drive went well and we got to the negotiations. I was expecting a long round of back and forths, but when I told him the number I wanted to be at, he came back the first time and was below it! I couldn’t believe it - it saved so much of the anxiety and pressure of the multiple rounds and haggling. He was very helpful and kind and easy to work with. I would definitely recommend him to anyone looking for a vehicle!
— April B. ,
Excellent
— Natalie Z. ,
Highly recommend Russell. Great communicator.
— Beau O. ,