About Tom
As a Service Consultant at Lexus of Wayzata, I strive to provide my guests with exceptional service that is both open and honest. I'm proud to have roots in Slayton, MN, and Fort Myers ,Fl, which have instilled in me a warmth and friendliness that translates seamlessly into my interactions with our valued clients. Beyond the realm of automotive care, I'm an avid golfer and enjoy discussing the intricacies of the game. I'm also a passionate foodie and am always keen on hearing about restaurants. My commitment to integrity and transparency, allows me to connect with my guests on a personal level, creating a welcoming and enjoyable experience for all.
Customer rating
4.9 / 5 based on 1025 ratings (667 written reviews)
Recent reviews
Tom was great! Professional, informative and responsive.
— Karen C. ,
Always a pleasure to have Tom Bennett help us get the service that our car needs. Tom is professional, as well as personable. We have come to Tom for our car care needs for over 25 years and will continue to do so.
— Ann C. ,
Excellent, it always is with Tom Bennett. He is thorough, honest, anticipatory and very welcoming. As long as Tom is at Lexus of Wayzata, we will own Lexus vehicles.
— Charles C. ,
I brought my car in on May 6 to have my winter tires removed and a new set of summer tires installed, and once again, I was reminded why I trust Tom’s advice about my car completely. He got me an incredible deal on my new tires. I was so surprised and am still very appreciative! He (& the tech) also figured out why one of my winter tires had a slow leak. A nail. I also appreciated the time Tom took, on a busy day, to walk through several repair issues my car needs. One of them is a leak that will eventually require removing the engine to repair, making it an expensive repair. Since I plan to keep my car long-term but wasn't prepared to tackle the pair right now, Tom thoughtfully helped me prioritize everything. He recommended taking care of three of the needed repairs now, waiting on two others, and addressing them at the same time as the major leak repair sometime within the next year. I appreciated his honesty and practical advice instead of feeling pressured into doing everything immediately. To make things even easier, Tom arranged a loaner car for me while the repairs were being completed so I wouldn't have to spend more time waiting at the dealership. I was telling my sister about the experience afterward, and she said, "Wow.. he really takes care of you." And she's absolutely right. Excellent service, honesty, kindness, and someone who genuinely looks out for his customers - Tom Bennett!
— Diana B. ,
Tom is the best service advisor still at Lexus!
— Todd O. ,
Tom always goes the extra mile to make the service experience go smoothly.
— Daniel M. ,
Tom is the best.....
— James W. ,
Great
— Larry F. ,
Excellent! Tom always ensures I understand what services need to be done immediately and what should be done in the future. He is very service oriented and follows up quickly when I have questions.
— Heidi S. ,
Outstanding customer service!!!!
— John B. ,